Terms & Conditions
Effective Date: 13 July 2026
1. Introduction
Welcome to Kei Trucks UK.These Terms & Conditions govern your use of our website, your vehicle enquiries, vehicle reservations, merchandise purchases and communications with Kei Trucks UK.By using our website or contacting us regarding our vehicles or products, you agree to these Terms & Conditions.
2. About Us
Kei Trucks UK5 West Ct, Enterprise Rd, Maidstone ME15 6JD Telephone: 01622 801588Email: sales@keitrucksuk.co.ukWe specialise in sourcing and supplying Japanese Kei Trucks and other Japanese imported vehicles for customers throughout the UK.
3. Website Use
Our website is provided to give customers information about our vehicles, services and merchandise.You agree that you will:Use the website lawfully.Not attempt to damage or interfere with the operation of the website.Not misuse any information, images or content belonging to Kei Trucks UK.We reserve the right to update, remove or change website content at any time.
4. Vehicle Information
We aim to ensure that all vehicle descriptions, specifications, images and prices displayed on our website are accurate.However:Vehicles may vary due to their imported specification.Some features may differ between individual vehicles.Images may not always represent the exact final specification.Vehicle details are subject to confirmation before purchase.Customers are encouraged to contact us to confirm vehicle availability, specification and condition before making a purchase decision.
5. Imported Vehicles
Many vehicles supplied by Kei Trucks UK are imported from Japan.Imported vehicles may differ from UK-market vehicles, including:Vehicle specificationsEquipment levelsControls and displaysService history documentationPrevious ownership recordsCustomers acknowledge that imported vehicles may have characteristics different from vehicles originally supplied for the UK market.
6. Vehicle Enquiries
Submitting an enquiry through our website does not create a contract to purchase a vehicle.When you submit an enquiry, we may contact you by telephone, email or other communication methods to discuss your requirements.A vehicle is not considered sold or allocated until confirmed by Kei Trucks UK.
7. Vehicle Reservations
Customers may have the option to reserve a vehicle by contacting Kei Trucks UK.Reservation terms, including any reservation fee or deposit amount, will be confirmed at the time of booking.A reservation:Holds the vehicle for the agreed period.Does not represent completion of a vehicle purchase.Does not transfer ownership of the vehicle.A full purchase agreement will only be created once all purchase arrangements have been agreed and completed.
8. Reservation Deposits
Where a reservation deposit is taken:The deposit secures the customer's interest in the vehicle.Deposit terms will be explained before payment is taken.Customers should ensure they are satisfied with the vehicle details before placing a reservation.Any deposit arrangements will be confirmed in writing at the time of payment.
9. Vehicle Viewing and Inspection
Customers are welcome to arrange viewings and inspections where available.We recommend customers inspect vehicles before purchase or arrange an independent inspection if required.
10. Finance Enquiries
Kei Trucks UK may assist customers with finance enquiries.Finance applications are subject to:Lender approval.Customer eligibility.Completion of required documentation.Kei Trucks UK does not guarantee finance approval.Finance agreements are provided by third-party finance providers and are separate agreements between the customer and the finance company.
11. Merchandise
Kei Trucks UK may offer branded merchandise including clothing and accessories.Product images are provided for illustration purposes and colours or designs may vary slightly.Customers must provide accurate delivery information when placing an order.
12. Payments
Payments must be made using the methods agreed with Kei Trucks UK.We reserve the right to delay or refuse processing of payments where fraud, security concerns or incorrect information is suspected.
13. Delivery and Collection
Vehicle collection or delivery arrangements will be agreed individually with customers.Any delivery costs, timings or requirements will be confirmed before completion of the purchase.
14. Accuracy of Information
While we make reasonable efforts to ensure information on our website is accurate, Kei Trucks UK does not guarantee that all information is free from errors.Customers should confirm all important vehicle details before purchase.
15. Limitation of Liability
Kei Trucks UK will not be responsible for:Loss caused by circumstances outside our reasonable control.Reliance on incorrect information provided by third parties.Indirect or consequential losses.Nothing in these Terms affects your statutory rights as a consumer.
16. Intellectual Property
All website content, including:LogosImagesTextBrandingMarketing materialsbelongs to Kei Trucks UK unless otherwise stated.Content must not be copied, reproduced or used without permission.
17. Privacy
Your personal information will be handled in accordance with our Privacy Policy.By contacting Kei Trucks UK, you agree that we may use your information to respond to enquiries and provide our services.
18. Changes to These Terms
We may update these Terms & Conditions from time to time.Any changes will be published on this page with the updated effective date.
19. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.Any disputes will be subject to the jurisdiction of the courts of England and Wales.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:Kei Trucks UK 5 West Ct, Enterprise Rd, Maidstone ME15 6JD Telephone: 01622 801588Email: sales@keitrucksuk.co.uk